2+ years' Australian broking
Loan Processor
Application prep, document collection and lender follow-ups, handled start to finish.
The Offshore Team Structure Behind Australia's Top Brokers.
Watch the free 20-minute masterclass to learn how established Australian mortgage brokerages structure their offshore teams to manage higher loan volumes, improve processing efficiency and free up more time for clients and business development.
We're partnered with some of Australia's and New Zealand's most trusted names in broking.
Inside the masterclass
What We Cover in 20 Minutes
A practical look at how to structure, onboard and manage an offshore team within your brokerage, including the roles you need, the processes that matter and what you can realistically expect.
Why Your Current Team Structure Might Be Holding You Back
We'll look at where loan processing slows down, why adding more staff doesn't always solve the problem and how to structure your team to handle higher settlement volumes.
How to Successfully Integrate an Offshore Team
From identifying the right roles to onboarding, training and managing your Remote Professionals, we'll walk through what makes an offshore team work in practice.
What an Offshore Team Costs and What You Get Back
We'll break down the costs, the work your team can take off your plate and how to assess whether offshore support makes commercial sense for your brokerage.
This Is How Australia’s Top Brokers Are Growing With Offshore Teams
Hiring offshore is one thing. Building an offshore team that actually works within your business is another.
At Wingman Broking, we don’t just recruit Remote Professionals. We work with brokers to map their processes, integrate the right technology, build workflows and train offshore teams to operate as an extension of their business.
Here’s a look inside the offshore teams we’ve helped build for leading brokers.
Theo Chambers
Shore Financial
Australia’s #1 Brokerage
From Task-Based Offshore Support to a Team That Runs Itself
What We Did
Shore Financial already had an established offshore processing team. We helped take it to the next level by recruiting experienced offshore leaders across operations and quality assurance, creating a stronger management structure without adding to the onshore workload.
What Changed
Shore Financial now has dedicated offshore leadership overseeing performance, compliance and quality. Instead of relying on onshore management for day-to-day oversight, the team has the structure and accountability to operate more independently.
Leah Busby
Blackfish Finance
Winner At Australian Broking Awards 2026
Same Team, Clearer Roles & Better Performance.
What We Did
Blackfish Finance had a capable team, but unclear responsibilities were holding them back. We reviewed their onshore and offshore operations, redefined roles and introduced clear KPIs so everyone knew exactly what they owned.
What Changed
Greater productivity, stronger accountability and a team working towards the same goals. Leah now has more confidence in her team’s performance, with clear expectations and measurable results across the business.
Jace Leetham
Millennial Finance
Settling $650M A Year
From 1 Offshore Hire to 6 in 8 Months
What We Did
What started as one Remote Professional quickly grew into a team of six across loan processing and credit analysis. We helped Jace build the offshore structure to support that growth, then worked with his leadership team on a three-year operational strategy.
What Changed
One offshore hire became a six-person team in just eight months. Now, with clearer workflows, stronger accountability and a long-term operational strategy, Millennial Finance has the foundations to keep scaling without the same reliance on onshore resources.
Client stories
Testimonials
The problem
You're Writing Loans. But Who's Building Your Business?
Your problem might not be a lack of opportunity, but instead a lack of capacity...
For many brokers, the jump from $3 million to $5 million in monthly settlements is where growth starts to stall. The opportunities are there, but the systems, processes and support needed to handle the additional volume aren't.
The brokers breaking through this ceiling aren't simply working harder... They're building high-performing offshore teams across loan processing and credit - giving them the capacity to scale, focus on building client relationships and protect their growing loan book.
Get Back to What You Do Best
Spend less time chasing documents, processing applications and managing settlements. With dedicated offshore support across loan processing and credit, you can focus on building relationships, generating referrals and writing more loans.
Build a Team That Scales With You
We don't just provide offshore staff. We help you build a high-performing team around your brokerage's processes, matching you with experienced Remote Professionals who integrate seamlessly into your operations.
Grow Your Book, Not Your Workload
Increase your capacity to write and settle more loans without compromising client service. With structured onboarding, ongoing training and dedicated account management, your offshore team is supported as your brokerage grows.
Your offshore team
Australian Broking Experience You Can Trust.
Experienced across Australian lenders, aggregators and the full loan process, from fact find to settlement.
5+ years' Australian broking
Credit Analyst
Serviceability, lender policy research and credit proposals that stand up.
Trained on your workflows
Client & Broker Support
Status updates, document chasing and the admin your clients and lenders ask for.
The process
How We Help You Get the Most Out of Your Offshore Team
We specialise in recruiting Loan Processors with a minimum of 2 years' experience and Credit Analysts with at least 5 years' experience in Australian mortgage broking.
From recruitment and onboarding to ongoing training and support, we work with you to integrate your offshore team into your brokerage and ensure they're ready to contribute from day one.
Discovery & Consultation
We get to know your brokerage, existing team, processes and where you need support. From there, we recommend the roles and experience best suited to your business.
Recruitment & Selection
Our recruitment team shortlists qualified candidates based on your requirements. You'll interview the candidates and select who you want to join your team.
Onboarding & Integration
We help onboard your new team member, set up access to your systems and familiarise them with your brokerage's processes, workflows and expectations.
Ongoing Training & Support
Your offshore team is supported through ongoing training, performance management and a dedicated Australian-based account manager.
Most brokerages have about one person doing the work of three. We build the other two - properly, and around how you actually work.
The team
More Time Writing Loans. Less Time Processing Them.
Your time is better spent meeting clients, building referral relationships and growing your loan book.
Our experienced offshore Loan Processors and Credit Analysts take care of the work behind each application, from initial document collection through to settlement.
Whether you're a solo broker looking to increase capacity or an established brokerage managing higher loan volumes, we help you build a team that supports your growth.
Focus on writing more loans. We'll help you manage the rest.
What your team can manage
Loan Processing
Minimum 2 years' Australian mortgage broking experience
- Loan application preparation and submission
- Document collection and verification
- ApplyOnline and CRM updates
- Lender follow-ups and outstanding requirements
- Valuation coordination
- Settlement tracking and coordination
Credit Analysis
Minimum 5 years' Australian mortgage broking experience
- Serviceability calculations
- Lender policy research
- Credit assessment and loan structuring support
- Credit proposal preparation
- Supporting documentation and compliance checks
- Complex scenario assessment
Limited Monthly Intake
We’re Only Onboarding 5 New Brokers This Month.
We believe in getting it right from day one. Every new Wingman Broking client receives dedicated onboarding, tailored process mapping and a carefully selected Remote Professional trained to integrate seamlessly into their business.
To maintain the quality of our onboarding experience, we limit the number of new brokers we bring on each month.
Why Secure Your Spot Now?
2 of 5 October spots filled.
Quality Onboarding Takes Time
Our onboarding process typically takes 2-3 weeks, ensuring your Remote Professional is prepared to hit the ground running.
Limited Monthly Availability
We only onboard a select number of brokers each month to ensure every client receives the attention and support they deserve.
Start Scaling Sooner
The sooner you begin, the sooner you can delegate time-consuming tasks, improve operational efficiency and focus on growing your brokerage.
FAQ
Got questions? We’ve got answers.
Everything you need to know about how Wingman Broking helps you build, manage and optimise a high-performing offshore team.
Absolutely. Wingman Broking doesn’t just help businesses build offshore teams; we also help them get the most out of their existing people.
From ongoing training and professional development to performance management, compliance, process optimisation and operational support, we provide the structure and expertise to help your offshore team perform at its best.
Whether you’re looking to improve productivity, strengthen accountability or develop your team’s capabilities, we can help you build a more efficient, high-performing and scalable mortgage broking operation.